SoFi

NMLS #1610752
NMLS #1717824
SoFi is a modern finance company offering a range of products including student loan refinancing, personal loans, mortgages, and investing.
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Disclosure
Fixed rates from 8.99% APR to 35.49% APR. APR reflects the 0.25% autopay discount and a 0.25% direct deposit discount. SoFi Platform personal loans are made either by SoFi Bank, N.A. or , Cross River Bank, a New Jersey State Chartered Commercial Bank, Member FDIC, Equal Housing Lender. SoFi may receive compensation if you take out a loan originated by Cross River Bank. These rate ranges are current as of 04/24/25 and are subject to change without notice. Not all rates and amounts available in all states. See SoFi Personal Loan eligibility details at https://www.sofi.com/eligibility-criteria/#eligibility-personal. Not all applicants qualify for the lowest rate. Lowest rates reserved for the most creditworthy borrowers. Your actual rate will be within the range of rates listed above and will depend on a variety of factors, including evaluation of your credit worthiness, income, and other factors. Loan amounts range from $5,000– $100,000. The APR is the cost of credit as a yearly rate and reflects both your interest rate and an origination fee of 9.99% of your loan amount for Cross River Bank originated loans which will be deducted from any loan proceeds you receive and for SoFi Bank originated loans have an origination fee of 0%-7%, will be deducted from any loan proceeds you receive. Autopay: The SoFi 0.25% autopay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. Autopay is not required to receive a loan from SoFi. Direct Deposit Discount: To be eligible to receive an additional (0.25%) interest rate reduction on your Personal Loan (your “Loan”), you must set up Direct deposit with a SoFi Checking and Savings account offered by SoFi Bank, N.A., or enroll in SoFi Plus by paying the SoFi Plus Subscription Fee, all within 30 days of the funding of your Loan. Once eligible, you will receive this discount during periods in which you have enabled Direct Deposit to an eligible Direct Deposit Account in accordance with SoFi’s reasonable procedures and requirements to be determined at SoFi’s sole discretion, or during periods in which SoFi successfully receives payment of the SoFi Plus Subscription Fee. This discount will be lost during periods in which SoFi determines you have turned off Direct Deposit to your Checking and Savings account or in which you have not paid for the SoFi Plus Subscription Fee. You are not required to enroll in Direct Deposit or to pay the SoFi Plus Subscription Fee to receive a Loan.
Pros
Diverse financial products
Member benefits
User-friendly mobile app
Cons
Mixed customer service experiences
Strict underwriting
High minimum credit scores

Snapshot

Year Founded
2011
Address
234 1st St, San Francisco, CA 94105
Estimated # of Employees
3,000-4,000
Composite Score
8.39
Trustpilot Reviews
4.3
(
9,700
Reviews)
BBB Reviews
A+
(
358
Reviews)

Overview

SoFi, an acronym for Social Finance, Inc., was founded in 2011 by visionary Stanford Graduate School of Business students who sought to revolutionize student loan refinancing. Since its inception, SoFi has rapidly expanded its offerings, transforming into a comprehensive digital personal finance company. Today, its extensive portfolio includes not only personal loans, mortgages, and student loans but also robust investing and banking services, and even unique career services. SoFi's overarching mission is to empower its members to achieve genuine financial independence and realize their ambitious life goals. It strategically positions itself as a holistic financial partner, offering an integrated ecosystem of services designed to optimize every facet of a member's financial life, from managing debt to building wealth and advancing careers.

Customer Views

What They Like

Customers consistently praise SoFi for its diverse product ecosystem, which allows members to conveniently manage multiple financial aspects—from loans and investments to banking—all within a single, integrated platform. A significant draw is its unique "member benefits," such as access to complimentary career coaching and personalized financial planning resources, which go beyond typical lending services. The company is highly distinguished by its focus on a tech-forward, mobile-first experience, with a highly rated application that simplifies comprehensive financial management. Its reputation is built on innovation, a strong sense of community, and a commitment to helping financially responsible individuals optimize their financial lives.

What They Dislike

While widely lauded for its innovative approach and comprehensive offerings, some online reviews highlight mixed experiences with customer service, with occasional reports of slow response times or difficulties in resolving complex issues. Furthermore, SoFi's underwriting criteria can be quite strict, often requiring applicants to have high credit scores and stable income, which can limit accessibility for some borrowers who do not meet these stringent requirements for their most competitive products.

FAQs

Are loan offers ranked or biased in any way?

Score Credit is a free service for consumers. We partner with a network of vetted lenders and may receive compensation when a user checks their rate or takes out a loan through one of our partners. This helps us keep the platform free to use and maintain a high-quality experience. Our compensation has no impact on how your loan options are presented — you’ll always see real, personalized offers based on your credit profile and financial needs.

Does Score Credit receive compensation from lenders?

Score Credit is a free service for consumers. We partner with a network of vetted lenders and may receive compensation when a user checks their rate or takes out a loan through one of our partners. This helps us keep the platform free to use and maintain a high-quality experience. Our compensation has no impact on how your loan options are presented — you’ll always see real, personalized offers based on your credit profile and financial needs.

SoFi

's customers are saying...

Point was great!!!! They gave me money from my home equity when no one else would. I did not qualify for refi or reverse mortgage. They were fast and the customer service was great. I recommend them, highly.
Terri C.
I think is a better alternative to refinance similar in my opinion to a reverse mortgage. your immediate cash flow is not impacted if what you are trying to do is control your cashflow by eliminating smaller loans that do impact your current cashflow.
Jose Castillo
This HEI was a perfect fit for me. Retired and on a fixed income, I found I was paying interest on home equity loans each month. I never seemed to be able to reduce those loans, which meant I was cash-poor each and every month. I was able to pay off all those loans, leaving me with some cash each month. The payoff will happen when I sell my home in the future.
Bruce M.
The Point process was a lifesaver for me. It allowed me to get completely out of a lot of debt and to make the changes I wanted to make in my house to enjoy my old age. The application process was very easy - just get in what they ask you for as timely as possible. Crystal and John were two of the nicest people you could ever hope to meet. They both got things done as fast as possible - we closed in a month. I see this, especially for elderly people who don't have a lot of equity in their home and can't do a reverse mortgage, as another good option.
Bonnie C.