Figure

NMLS #1610752
NMLS #1717824
Figure offers innovative financial products like HELOCs, mortgage refinancing, and personal loans, leveraging blockchain technology for fast, efficient processes.
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Disclosure

Fees & conditions
Figure Lending LLC dba Figure. 650 S. Tryon Street, 8th Floor, Charlotte, NC 28202. (888) 819-6388. NMLS ID 1717824. For licensing information go to www.nmlsconsumeraccess.org. Equal Housing Opportunity.

Figure is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York.

The Figure Home Equity Line is an open-end product where the full loan amount (minus the origination fee) will be 100% drawn at the time of origination. The initial amount funded at origination will be based on a fixed rate; however, this product contains an additional draw feature. As the borrower repays the balance on the line, the borrower may make additional draws during the draw period. If the borrower elects to make an additional draw, the interest rate for that draw will be set as of the date of the draw and will be based on an Index, which is the Prime Rate published in the Wall Street Journal for the calendar month preceding the date of the additional draw, plus a fixed margin. Accordingly, the fixed rate for any additional draw may be higher than the fixed rate for the initial draw .

Approval may be granted in five minutes but is ultimately subject to verification of income and employment, as well as verification that your property is in at least average condition with a property condition report. Five business day funding timeline assumes closing the loan with our remote online notary, and where loan amounts are under $400,000 which would not require an appraisal. Funding timelines may be longer for loans secured by properties located in counties that do not permit recording of e-signatures or that otherwise require an in-person closing, or that require a waiting period prior to closing, or where loan amounts exceed $400,000.

To check the rates and terms you qualify for, we will conduct a soft credit pull that will not affect your credit score. However, if you continue and submit an application, we will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit pull and may affect your credit.

A Figure HELOC is secured with your home as collateral, whereas personal loans and credit cards are not.
Loan amounts range from a minimum of $15,000 to a maximum of $750,000. For properties located in AK, the minimum loan amount is $25,001 and for properties located in TX, the minimum loan amount is $35,000. Your maximum loan amount may be lower than $750,000, and will ultimately depend on your home value, lien position, credit profile, verified income amount, and equity available at the time of application. We determine home value and resulting equity through independent data sources and automated valuation models or appraisal. Loan amounts above $400,000 are subject to appraisal.

Available APRs range from 6.60% to 15.15%, which includes the payment of a higher origination fee in exchange for a reduced interest rate, which is not available to all applicants or in all states. The lowest APRs are only available to the most qualified applicants, depending on credit profile and the state where the property is located, and those who also select five year loan terms; APRs will be higher for other applicants and those who select longer loan terms. Your actual rate will depend on many factors such as your credit, combined loan-to-value ratio, loan term, occupancy status, and whether you are eligible for and choose to pay a higher origination fee in exchange for a lower rate. Rates change frequently so your exact APR will depend on the date you apply. APRs for home equity lines of credit do not include costs other than interest. You will be responsible for an origination fee of up to 4.99% of your initial draw, depending on the state in which your property is located and your credit profile. You may also be responsible for paying the costs of valuation if an AVM is not available for your property ($180), or an appraisal if your loan amount exceeds $400,000 ($500-$2,000, depending on property type, property value, and state), manual notarization if your county doesn't permit eNotary ($350), and recording fees ($0 - $315) and recording taxes, which vary by state and county ($0-$1,400 per one hundred thousand dollars borrowed). Property insurance is required as a condition of the loan and flood insurance may be required if your property is located in a flood zone.

Pros
HELOCs and mortgages
Fast digital process
Blockchain technology
Cons
Limited product range
New technology can be complex
Mixed customer service

Snapshot

Year Founded
2018
Address
650 California St, 7th Floor, San Francisco, CA 94108
Estimated # of Employees
500-700
Composite Score
9.36
Trustpilot Reviews
4.7
(
3,308
Reviews)
BBB Reviews
A+
(
22
Reviews)

Overview

Figure Technology Solutions, established in 2018, stands at the forefront of financial innovation as a blockchain-based technology platform. Its fundamental mission is to significantly enhance both efficiency and transparency within the financial services sector. Figure aims to streamline and standardize various credit processes by pioneering cutting-edge technology solutions that effectively lower transaction costs for all parties involved and empower both borrowers and capital markets. The company has meticulously developed a marketplace of scaled technology solutions explicitly designed to displace outdated, legacy lending infrastructure, with a primary focus on offering highly efficient home equity lines of credit (HELOCs) and mortgages directly to consumers.

Customer Views

What They Like

Customers consistently praise Figure for its fully online application process, which offers unparalleled convenience, and its remarkably fast approval times, with HELOC funding often possible in as few as five business days. The company's leveraging of advanced digital and automated technology, including strategic AI partnerships, is highly valued for its ability to reduce costs and significantly improve processing speed. A key distinguishing attribute and a major positive is its innovative use of the Provenance Blockchain, which inherently enhances efficiency and transparency in the underwriting process, leading to industry-first S&P AAA ratings for blockchain assets.

What They Dislike

However, online reviews indicate mixed customer service experiences, with some users reporting frustrating issues related to loan terms, unexpected account closures, and delays in funding disbursement. While Figure is innovative, its product range remains somewhat limited, primarily focusing on HELOCs and mortgages, which might not cater to all lending needs. Furthermore, the reliance on nascent blockchain technology, while innovative, can sometimes be perceived as complex or unfamiliar for some users, potentially leading to a steeper learning curve or apprehension for those less tech-savvy.

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FAQs

Are loan offers ranked or biased in any way?

Score Credit is a free service for consumers. We partner with a network of vetted lenders and may receive compensation when a user checks their rate or takes out a loan through one of our partners. This helps us keep the platform free to use and maintain a high-quality experience. Our compensation has no impact on how your loan options are presented — you’ll always see real, personalized offers based on your credit profile and financial needs.

Does Score Credit receive compensation from lenders?

Score Credit is a free service for consumers. We partner with a network of vetted lenders and may receive compensation when a user checks their rate or takes out a loan through one of our partners. This helps us keep the platform free to use and maintain a high-quality experience. Our compensation has no impact on how your loan options are presented — you’ll always see real, personalized offers based on your credit profile and financial needs.

Figure

's customers are saying...

Point was great!!!! They gave me money from my home equity when no one else would. I did not qualify for refi or reverse mortgage. They were fast and the customer service was great. I recommend them, highly.
Terri C.
I think is a better alternative to refinance similar in my opinion to a reverse mortgage. your immediate cash flow is not impacted if what you are trying to do is control your cashflow by eliminating smaller loans that do impact your current cashflow.
Jose Castillo
This HEI was a perfect fit for me. Retired and on a fixed income, I found I was paying interest on home equity loans each month. I never seemed to be able to reduce those loans, which meant I was cash-poor each and every month. I was able to pay off all those loans, leaving me with some cash each month. The payoff will happen when I sell my home in the future.
Bruce M.
The Point process was a lifesaver for me. It allowed me to get completely out of a lot of debt and to make the changes I wanted to make in my house to enjoy my old age. The application process was very easy - just get in what they ask you for as timely as possible. Crystal and John were two of the nicest people you could ever hope to meet. They both got things done as fast as possible - we closed in a month. I see this, especially for elderly people who don't have a lot of equity in their home and can't do a reverse mortgage, as another good option.
Bonnie C.