Overview
Prosper Marketplace, Inc., founded in 2005, holds the significant distinction of being the pioneering peer-to-peer (P2P) lending platform in the United States. Its fundamental mission has always been to revolutionize the financial system by directly connecting individuals who wish to borrow money with individuals or institutions seeking to invest, thereby fostering a more efficient and transparent credit marketplace. Prosper primarily facilitates unsecured personal loans for a wide variety of purposes, including strategic debt consolidation, home improvement projects, and financing major purchases. The unique mechanism involves allowing individual and institutional investors to fund portions of each loan, creating a diversified funding source that distinguishes it from conventional banks.
Customer Views
What They Like
Customers generally appreciate Prosper for its flexible loan amounts and terms, which cater to a wide spectrum of borrower needs, making it adaptable for various financial situations. Its continued effectiveness as a platform for debt consolidation is frequently highlighted, allowing borrowers to simplify payments and potentially lower overall interest rates. The pioneering P2P model offers a unique and often more accessible alternative to traditional bank loans, providing access to credit for borrowers who might not qualify through conventional channels. Prosper's long-standing presence in the P2P space and its commitment to fostering a community-driven lending environment are also valued.
What They Dislike
However, online reviews frequently mention the presence of origination fees, which are typically deducted directly from the disbursed loan amount, effectively reducing the net principal received by the borrower. Customer service experiences appear to be mixed, with some users reporting inconsistencies or delays in support when attempting to resolve issues. Additionally, interest rates can vary quite widely depending on the borrower's specific credit profile and the demand from investors, which can lead to less predictable costs and potentially higher rates for some applicants.